![]() ![]() With a 529 College Savings Plan, the parent/student accesses funds and sends a check to the University. the exact error message you are receiving.For additional assistance email with the following information:.This means that you should not include in the user ID box. Be sure that you are using only your Unity ID and not your entire email address. Use this newly opened browser to access the ePay website. Once you are connected, double-click the Internet Explorer icon to open it. To do this, access the Internet as you normally would. If your Internet Service Provider (ISP) is AOL, you may need to open an additional browser session for ePay (this is because AOL’s modified browser may not work correctly with some secure sites such as ePay).If you are using a VPN (Virtual Private Network) connection, you must disable this connecting before logging into ePay.Then follow the instructions to download Internet Explorer 11.0. You can upgrade your browser by clicking Internet Explorer 11.0. If you are using an older browser, you may need to upgrade in order to utilize ePay. ePay is designed to work with Internet Explorer 6.0 and higher (with 128-bit encryption).If you are experiencing difficulties paying your bill through ePay, follow these steps to troubleshoot, or call the Student Accounts Office for assistance. Be sure to select ‘Save Changes’ when complete.Use the toggle buttons to grant or revoke access for the selected person.If you have applied for Financial Aid, it includes information about the status of your application. This includes information about awards, loans, scholarships, fellowships and work study jobs that you have received or have been offered. Financial Aid – Grants access to view Financial Aid information.Even if a FERPA block has been set up and your information is not being shown in the ‘FIND PEOPLE’ directory, selecting this option will allow this parent/guardian to view this information. Directory Information – Grants access to view student directory information, such as local address and phone number.Academic Information – Grants access to view Class Schedules, Grades, Transcript and Transfer Credit information.You must grant Student Account access in order to allow access to tax information. Tax Information – Grants access to view and print the 1098T information.Student Accounts / Billing / Payment – Grants access to view and print current and past bills, view current changes and the ability to pay online.Students have the option to grant access to the following: Select the “Submit” button once complete. The guardian will be required to provide this code if they call to find out information about your student account. Note: If you previously created a phone inquiry access PIN, you can delete or will have to create a new one when you set up the online access. On the Parent/Guardian Access page, read the message about granting access.You will be redirected to the main Parent & Guardian Access page, that corresponds with the newly added or updated relationship.Enter all information required for the new relationship or update as needed for an existing relationship. ![]() Select ‘Add Relationship’ to add a new relationship, or ‘Edit Relationship’ to edit an existing relationship.Students can choose to add, edit, or revoke Parent/Guardian Access as desired.From the left-hand navigation menu, select ‘Parent & Guardian Access’.Log into the MyPack Portal with your Unity ID and password.Students should follow these steps to authorize the Cashier’s Office to discuss confidential account information with a parent or other guardian. If you are unsure, please contact your bank. *Some savings accounts do not allow this type of transaction. Review your emailed confirmation of your payment.View and print your payment confirmation.Review your payment information and select the ‘Confirm’ button to complete your transaction.Be sure your popup blockers are disabled. You will be transferred to a secure payment site where you’ll be able to complete the payment process.Select either What I Owe, Last Billed Amount, or enter Other Amount to pay by clicking the corresponding checkbox.From the left-hand navigation menu, select ‘Make a Payment’.Log into the MyPack Portal, using your Unity ID and password.MyPack Portal > Student Homepage > Student Accounts tile > Make a Payment Students should follow these steps to pay their bill online. ![]() Using ePay, students may also pay with a credit/debit card however, a 2.85 percent transaction fee is charged on all credit card payments. Funds are electronically withdrawn from a student’s checking or savings accounts* with no fee, and payments are posted to the student’s account immediately. The University’s preferred method of payment, ePay, allows students to pay their bills online with an eCheck. ![]()
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